AFFIDAVIT for No Sindh Mohtasib Complaint
I ________________________________ /o ________________________________, Muslim, adult, holding C.N.I.C No. ________________________________, resident of ______________________________________________________, do hereby solemnly affirm:-
- That the facts mentioned in this complaint are correct to the best of my knowledge and belief.
- That no complaint on this subject has previously been lodged with Mohtasib by me, or on my behalf in the Head Office or any of the Regional/District Office.
- That no suit appeal petition or other judicial proceedings in connection with the subject matter of this complaint is pending in any court, tribunal or board.
- I made a representation to the Senior Officers of the Agency in this connection but have failed to elicit a reply/my representation has been unjustly turned down.
D E P O N E N T
Key Takeaways Complaint Lodge: Sindh Mohtasib:
Requirement: The document confirms that for certain formal complaints (like those to the Mohtasib), an accompanying Affidavit is a mandatory procedural requirement.
Nature of Document: The text is a legal declaration (Affidavit) to be sworn by a complainant (Deponent).
Purpose: It is designed to accompany a complaint and legally affirm:
The truthfulness of the facts in the complaint (Clause a).
That the matter has not been previously filed with the Sindh Mohtasib (Ombudsman) (Clause b).
That the matter is not concurrently being litigated in any court/tribunal (Clause c).
That internal administrative remedies have been exhausted (representation to the agency’s senior officers) and either no reply was received or the decision was unfavourable (Clause d).
Context (Based on Keywords): The keywords strongly suggest this affidavit is related to lodging a complaint with:
The Sindh Mohtasib (Ombudsman), which handles grievances against government agencies.
The Sindh Police (specifically the IG Sindh Complaint Cell or online portals).
General online complaint portals in Karachi/Sindh, Pakistan.
FAQS
How do I file a complaint with Mohtasib Sindh?
You can lodge a complaint with the Provincial Ombudsman Sindh (Mohtasib) using several methods:
Online: Utilize the dedicated online complaint registration form available on the official Mohtasib Sindh website.
In-Person/Post: Submit a written complaint on Form ‘A’ (available on the website) to the Head Office in Karachi or any of the Regional/District Offices.
Email: Send the complaint via email to the official address.
Requirement: All formal complaints must be signed by the aggrieved person and accompanied by an Affidavit affirming the facts and confirming the matter is not pending in any court.
Who is the current Ombudsman of Sindh?
The current Provincial Ombudsman (Mohtasib) Sindh is generally Mr. Muhammad Sohail Rajput. However, due to periodic changes in such high-level positions, for the most critical official business, it is always advisable to check the official Mohtasib Sindh website for the absolute latest appointment.
What is the Sindh Mohtasib Act?
The Sindh Mohtasib Act is formally known as “The Establishment of the Office of Ombudsman for the Province of Sindh Act, 1991.” This legislation empowered the Provincial Ombudsman (Mohtasib) Sindh to diagnose, investigate, redress, and rectify any injustice done to a person through maladministration by any Agency of the Government of Sindh. It is the charter that defines the Ombudsman’s jurisdiction, powers, and functions.
What kind of complaints can a mohtasib address?
A Mohtasib (Ombudsman) in Pakistan, specifically the Provincial Ombudsman Sindh, addresses complaints concerning maladministration by a Government of Sindh Agency. Maladministration is broadly defined and includes:
An act or omission contrary to law, rules, or established procedure.
Decisions that are arbitrary, unreasonable, unjust, or discriminatory.
Neglect, inattention, delay, incompetence, or inefficiency in the discharge of official duties.
Complaints related to provincial government departments (e.g., Revenue, Education, Health, Local Government, etc.). The Mohtasib generally cannot address matters that are sub-judice (pending in a court of law), relate to external affairs, defence matters, or specific service/personnel matters.
How do I open a complaint?
To formally open a complaint, you must: 1) Exhaust Internal Remedies by first approaching the senior officers of the concerned government agency. 2) Prepare the Complaint on the prescribed form (Form ‘A’ is recommended). 3) Draft the Affidavit (a solemn affirmation that the facts are true and the matter is not pending in court). 4) Submit the signed complaint along with the required documents (CNIC copy, correspondence with the Agency, and the affidavit) via the online portal, email, post, or in-person.
Does the Mohtasib Sindh provide free legal advice?
The Provincial Ombudsman Sindh office does not provide general legal advice in the manner a private law firm would. However, its core service—the investigation and redressal of complaints against government maladministration—is provided free of cost to the complainant. Complainants are also not required to hire a lawyer to pursue their case before the Ombudsman.
What is the best way to file a complaint?
The best way to file a complaint is often through the online complaint registration portal on the official Mohtasib Sindh website. This method allows for instant submission, provides a clear tracking mechanism, and is often the quickest way to lodge the initial grievance. Submitting the complaint in-person at the Head or Regional Office is also highly effective as it allows for immediate receipt acknowledgment.
Does the ombudsman charge a fee?
No, the services offered by the Provincial Ombudsman (Mohtasib) Sindh to the complainants for the resolution of their grievances are completely free of cost.
How to write a serious complaint?
To write a serious and effective complaint:
Be Factual and Concise: Stick strictly to the facts, avoiding emotional language.
Be Specific: Mention the name of the Agency, the names/designations of the officers involved (if known), and the specific rule or procedure violated.
Detail Maladministration: Clearly describe what happened, when it happened (dates are crucial), and how the action/omission constitutes maladministration (e.g., unreasonable delay, denial of a right, violation of a rule).
State Relief Sought: Clearly specify the action or outcome you are requesting from the Ombudsman.
Attach Evidence: Include copies of all relevant documents, especially the original representation you made to the senior officers of the concerned Agency.
How do I email Mohtasib?
You can email the Provincial Ombudsman Sindh Secretariat using their official email address, which is typically mohtasibhd@yahoo.com. This is used for lodging complaints or for general correspondence.
What is the function of Mohtasib in Pakistan?
The function of a Mohtasib (Ombudsman) in Pakistan (both Wafaqi/Federal and Provincial) is to act as an impartial and independent body to diagnose, investigate, redress, and rectify injustices caused to citizens by the actions of federal or provincial government agencies, respectively. The primary goal is to provide speedy, free, and accessible administrative justice by tackling issues like maladministration, inefficiency, delays, and corruption within the public sector.
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